Many organisations have systems in place that could be used to transform the organisation into a truly learning company, removing the blame and improving outcomes for their clients but do…
Since the beginning of 2020 we have seen an increase in the number of clients requesting either assistance to change their registration categories or assistance with registering for the first…
Many health and social care consultants work within one aspect of health and social care.At Swift Management we are proud to say we have a team of consultants that span…
When we undertake engagement surveys for clients, we do so to provide confidential feedback to enable the collective data to be used to improve the service, customer or staff experience.…
Who doesn’t want an improved fee? Many providers want better fees and whilst most accept local authority fees they feel aggrieved they are not paid sufficiently for the care provided.…
We have received an increased number of enquiries from care home providers because of the changing relationships between staff and managers throughout the pandemic. Whilst they understand why relationships have…
In any organisation as a manager, you will undoubtedly be required to carry out an investigation into an untoward incident. The regulators are clear that they do not have a…
Every care home manager will at some point in their role be invited to attend a Safeguarding Review Meeting by the local authority. Many managers find these meetings stressful and…
Since the beginning of the pandemic we have seen considerably more people looking to become part of the health and social care sector; some wanting to join the workforce and…
Like many businesses at this time of year we are planning for the next financial year, setting budgets, and reviewing the work we do. 2020 was certainly a year for…
