Retained Consultancy

Retained Consultancy Services for Care Providers

Starter

£290per month

(based on a 12 month contract)

Designed for individual providers to small service groups

  • Audit Templates
  • Mock Inspections
  • Stakeholder Surveys
  • Mystery Shopper

Travel is additionally charged at 0.45p per mile to and from services.

Standard

£500per month

(based on a 12 month contract)

Designed for medium to large service groups

  • 4 x Governance Reviews
  • Audit Templates
  • Mock Inspections
  • Stakeholder Surveys
  • Mystery Shopper

Travel is additionally charged at 0.45p per mile to and from services.

Premium

£800per month

(based on a 12 month contract)

Designed for larger care services and groups

  • 12 x Governance Reviews
  • Audit Templates
  • Mock Inspections
  • Stakeholder Surveys
  • Mystery Shopper

Travel is additionally charged at 0.45p per mile to and from services.

01

Governance Reviews

  • Standard: 4 x Governance Reviews
  • Premium: 12 x Governance Reviews

We will undertake comprehensive governance reviews, providing detailed service action plans that clearly identify areas for improvement, assign accountability, and establish measurable objectives. This structured approach enables ongoing monitoring of progress and helps ensure that the appropriate actions are implemented effectively and in a timely manner.

To support sustained improvement, our team will maintain regular engagement with service managers, offering proactive guidance, expert advice, and practical support whenever required. This responsive approach helps to address challenges promptly, accelerate the implementation of improvements, and ensure positive outcomes for both the service and its stakeholders.

02

Audit Templates

  • Starter
  • Standard
  • Premium

Swift Audit templates have been designed by a highly experienced multi-disciplinary team comprising former General Managers, Area Managers, Finance Directors, Operations Directors, Change Management Consultants, Chief Operating Officers, regional charity managers and qualified clinical professionals.

Our comprehensive audit suite helps organisations measure service effectiveness, identify areas of non-compliance and improvement opportunities, and drive continuous quality enhancement. Equally, it shines a light on the excellent work already being undertaken, providing evidence of good practice and supporting a culture of excellence.

03

Mock Inspections

  • Starter
  • Standard
  • Premium

Mock CQC inspections are designed to help organisations prepare with confidence for a formal Care Quality Commission (CQC) inspection. They provide valuable insight into what inspectors are likely to assess, whilst offering expert guidance on areas where performance can be strengthened.

By undertaking a mock CQC inspection, care providers can gain an objective evaluation of their service, identifying both areas of excellence and opportunities for improvement. The process highlights any gaps in compliance, policies, procedures, and operational practices, enabling organisations to take proactive action before a formal inspection.

Ultimately, mock inspections support continuous improvement by helping care settings enhance the quality of care they deliver, strengthen regulatory compliance, and demonstrate their commitment to providing safe, effective, caring, responsive, and well-led services.

04

Surveys

  • Starter
  • Standard
  • Premium

Surveys provide a secure, confidential, and accessible platform for service users, staff, professionals, and key stakeholders to share their honest views about the quality, safety, and effectiveness of a service.

By encouraging open and transparent feedback, surveys help organisations gain a clearer understanding of how their service is experienced by those who matter most. They provide valuable insight into what is working well, where improvements may be needed, and how people truly feel about the care, support, communication, environment, and overall service they receive.

This approach supports a positive and open culture, where people feel listened to and valued. It also enables providers to identify themes, trends, and areas of concern that may not always be visible through day-to-day operations.

The feedback gathered can be used strategically to inform meaningful, evidence-based improvements that are both practical and appropriate for the service. By listening carefully and acting on what people say, organisations can strengthen quality assurance, enhance satisfaction, improve outcomes, and ultimately enrich the lived experience of service users.

Anonymous surveys are a powerful tool for continuous improvement, helping services demonstrate responsiveness, accountability, and a genuine commitment to delivering high-quality, person-centred care.

Subscriptions for Retained Consultancy Services

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