Terms and Conditions

Swift Management Services Limited is a company registered in England and Wales, providing professional consultancy, management and advisory services within the health and social care sector.

Company Details:

• Company Name: Swift Management Services Limited
• Company Registration Number: 11841838
• Registered Office: 119 Lime Avenue, Hornchurch, Upminster, England, RM14 2HY
• Contact Email: Info@swiftmanagement.org.uk

References to "you" or "your" mean any individual, business or organisation accessing or using our website.

Our website provides general information about Swift Management Services Limited, our consultancy services and our areas of professional expertise.

These may include:

• CQC registration, regulatory compliance and inspection support
• Health and social care consultancy and advisory services
• Registered manager and interim management support
• Regulatory investigations, enforcement and crisis management
• Organisational reviews, audits and quality improvement
• Training, governance and operational development
• Business recovery, turnaround and strategic consultancy
• Other professional services relevant to health and social care organisations

The information provided on this website is intended for general informational purposes and should not be treated as a substitute for advice tailored to your circumstances.

We reserve the right to amend, develop, withdraw or discontinue any website content or advertised service at our discretion.

The information published on our website is provided for general guidance and informational purposes only.

Although we take reasonable care to ensure that our content is accurate and up to date, legislation, regulatory standards, professional guidance and industry requirements may change.

In particular, information concerning the Care Quality Commission (CQC), regulatory compliance, health and social care standards and associated legislation may be subject to updates or changes in interpretation.

Website content does not constitute legal advice, a formal regulatory opinion or a guarantee of compliance with applicable legislation or regulatory requirements.

You should obtain appropriate professional advice before making decisions based on information available on our website.

Nothing published on our website establishes a professional client relationship unless and until an appropriate engagement has been agreed.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with the website's availability, security or operation.

You must not:

• Use our website for unlawful, fraudulent or misleading activities.
• Attempt to gain unauthorised access to our website, servers or connected systems.
• Introduce viruses, malware or other malicious software.
• Interfere with or disrupt the operation, performance or security of our website.
• Misrepresent your identity or affiliation with another individual or organisation.
• Copy, reproduce or commercially exploit website content without appropriate permission.
• Use automated tools to access, extract or collect website information in a manner that breaches our Acceptable Use Policy.

Additional requirements are set out in our separate Acceptable Use Policy, which should be read alongside these Terms and Conditions.

Unless otherwise stated, all intellectual property rights relating to this website and its original content are owned by or licensed to Swift Management Services Limited.

This includes, without limitation:

• Website text, articles and written material
• Logos, branding and visual identity
• Graphics, images and illustrations
• Website design, layout and appearance
• Downloadable resources and original publications
• Other original materials published on the website

All rights are reserved.

You may view, download or print reasonable extracts of our website content for personal, internal business or non-commercial informational purposes, provided that:

• The material is not altered or misrepresented.
• Appropriate acknowledgement is given to Swift Management Services Limited.
• Copyright notices and other ownership acknowledgements remain intact.
• The material is not redistributed commercially without prior written permission.

You must not reproduce, republish, sell, distribute, license or commercially exploit substantial portions of our website content without our prior written consent, unless otherwise permitted by law.

Third-party trademarks, logos and content remain the property of their respective owners.

Nothing in these terms restricts lawful uses permitted by applicable copyright legislation.

Copyright © 2026 Swift Management Services Limited. All rights reserved.

We aim to ensure that information available through our website is clear, accurate and relevant.

However, we do not guarantee that all website content will always be complete, accurate, current or suitable for your particular circumstances.

We may update, correct or remove information without prior notice.

We do not guarantee that our website will be available continuously or without interruption.

Access may occasionally be suspended or restricted for maintenance, upgrades, security requirements or circumstances beyond our reasonable control.

Nothing in this section excludes responsibility that cannot lawfully be excluded.

Our website may allow visitors to submit enquiries, request information or contact us regarding professional services.

Submitting an enquiry does not create a contractual relationship or guarantee that we will be able to provide the requested service.

Any proposal, quotation, scope of work, pricing arrangement or professional engagement will be subject to separate agreement where applicable.

We reserve the right to decline enquiries or proposed engagements where we are unable to provide the requested services, subject to applicable law.

You are responsible for ensuring that information submitted through our website is accurate and that you are authorised to provide it.

Where Swift Management Services Limited provides consultancy, advisory, training, management or other professional services, the specific terms of that engagement may be governed by a separate contract, proposal, statement of work or service agreement.

Such agreements may address:

• Scope and deliverables
• Professional responsibilities
• Fees and payment arrangements
• Project timelines
• Confidentiality obligations
• Intellectual property rights
• Liability and insurance
• Cancellation and termination provisions

Where an agreed service contract conflicts with these website Terms and Conditions in relation to the contracted services, the specific service contract will normally take precedence to the extent of that conflict.

These website Terms and Conditions do not replace any separately agreed contractual obligations.

We recognise that enquiries about health and social care services may involve commercially sensitive or confidential information.

We aim to handle information received through our website responsibly and in accordance with applicable data protection requirements.

However, visitors should avoid submitting confidential patient information, detailed service-user records, special category personal data or other highly sensitive material through general website contact forms unless an appropriate secure and authorised process has been established.

Where confidential information must be exchanged as part of a professional engagement, appropriate arrangements should be agreed separately.

Our handling of personal information is explained in our Privacy Policy.

Our website may contain links to external websites, publications, regulatory guidance or other third-party resources.

Such links are provided for information and convenience only.

Unless expressly stated, the inclusion of a link does not imply that we endorse, approve or accept responsibility for the third-party website or its content.

We do not control the availability, accuracy, security or privacy practices of external websites.

You should review the applicable terms and privacy policies before using any third-party website.

Nothing in these Terms and Conditions excludes or restricts liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Any other liability that cannot lawfully be excluded or restricted.

Subject to the above and to applicable law, we do not accept responsibility for losses arising solely from reliance on general informational website content without obtaining appropriate professional advice.

To the extent permitted by law, we are not responsible for losses arising from circumstances beyond our reasonable control, including interruptions to website availability or the actions of independent third-party websites.

Any liability arising from separately contracted professional services will be governed by the applicable service agreement and relevant law.

Nothing in these Terms and Conditions affects any statutory rights that cannot legally be excluded or limited.

We take reasonable steps to maintain the security and integrity of our website.

However, internet-based services cannot be guaranteed to be completely free from security vulnerabilities, viruses or other harmful components.

You are responsible for using appropriate security measures when accessing our website, including maintaining up-to-date software and suitable device protection.

You must not intentionally compromise or attempt to compromise the security of our website.

Suspected security vulnerabilities should be reported to us promptly through our published contact details.

We are committed to protecting personal information and providing transparent information about our data handling practices.

Our Privacy Policy explains how we collect, use, store and protect personal information.

Our Cookie Policy explains how cookies and similar technologies are used on our website and how you can manage your preferences.

Both policies are available separately through our website.

We reserve the right to take proportionate action to protect our website, systems, business and other users.

Where reasonably necessary, we may restrict, suspend or block access to our website if we reasonably believe that these Terms and Conditions or our Acceptable Use Policy have been breached.

We may also take appropriate action where website activity creates security risks or involves potentially unlawful behaviour.

Any action taken will be subject to applicable legal requirements.

We may revise these Terms and Conditions periodically to reflect changes in our website, business operations, legal requirements or relevant practices.

Updated terms will be published on this page with a revised "Last Updated" date.

Your continued use of the website following publication of revised terms will be subject to the updated website-use conditions, to the extent permitted by law.

Changes will not retrospectively alter existing contractual rights or obligations under separately agreed service contracts without an appropriate legal basis.

These Terms and Conditions are governed by the laws of England and Wales.

Subject to applicable mandatory legal protections, disputes arising in connection with the use of this website will be subject to the jurisdiction of the courts of England and Wales.

Nothing in this section removes any rights or protections that users may have under applicable law.

If any provision of these Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision will be treated as ineffective to the extent necessary.

The remaining provisions will continue to apply so far as legally permissible.

For questions concerning these Terms and Conditions, our website or our services, please contact: