Crisis Management
No provider ever wants a crisis situation, but if they occur a
experienced team can make all the difference.
Help is just a phone call away!
When a crisis hits, it is vital to
- Limit damage, to reputation and further loss of business.
- To have open and honest dialogue with the people who use the service and regulators
- Have a plan to put things right
- Move forward quickly
We can assist and support any provider though the minefield of issues that can hit all at the same time when managing a crisis.

Our Crisis team is on hand 24 hours day
Our experienced team, are able to start supporting you immediately in hours of your first call, we can send the support you need and help you quickly bring the situation under control. When a problem hits, it feels like everyone is looking for answers quickly, the pressure that both managers and providers can feel at this time can be overwhelming especially if the problem is time bound. We are here to help!
We assist providers in crisis on a daily basis and we know what you are going through.
Our crisis management team work regularly with providers with:

- Resolving complex and enduring Safeguarding investigations by the local authority
- Regulatory enforcement including “Notices of Proposals” and “Notices of Decisions”
- Managing negative press coverage
- Large scale enquires
- Support with abuse allegations
The other services we offer work towards preventing a crisis happening in the first place, Sometimes providers only look for help when the going gets tough, with a free consultation, followed by an immediate plan from our experienced team we can be supporting you almost immediately. We are able to refer you to specialist solicitors if required, which mean every eventuality is covered.
Our support can be at a distance with advice and mentoring or we can support you and your service on site up to seven days a week if required. We are here to help you and the first step is a free consultation.
What our clients say...
