We realise preparing for the new single framework can be daunting for hospital providers

We can offer support in:

Clinical Governance Process

The process of excellent clinical governance can be daunting for hospital teams, as it encompasses so many different elements. Our team are able to review clinical governance processes and provide practical advice and guidance to support hospitals to improve systems. If necessary we are able to provide a consultant to work with your team to implement new systems and practices.

With the CQC’s new Single Assessment Framework process more than ever excellent clinical governance is high on the agenda not only from a well led perspective but also to ensure patient receive the best possible care and treatment.

Our Hospital Clinical Governance lead consultant has over 20 years’ experience working in executive roles within the NHS specialising in Clinical Governance and is happy to discuss how we can support you. The hands on approach Swift Management have to our clinical governance reviews means a hospital or service can arrange as much or as litle support they need to review and maintain excellent governance systems.Our review report can also be used as evidence of good practice at the time of your next CQC inspection.

Implementation of Patient Safety Incident Response Framework (PSIRF)

The Patient Safety Incident Response Framework is an intrinsic element of compliance for hospital contracting with Integrated Care Boards (ICB’s) and it is essential that the processes are understood and implemented.

Whilst PSIRF has simplified many processes, not all private hospital providers work with the system every day meaning when a patient safety incident does occur they may not be as familiar as they could be with the processes.

Our Clinical Governance lead consultant is able to assist providers of private hospital care commissioned by the NHS to establish and implement the core elements of PSIRF and even go as far will support the hospital team by completing investigations and compiling investigation reports and root cause analysis documents as required.

Service Improvement Plans and Departmental Service Improvement Plans

Service Improvement Plans are an intrinsic part of the new single framework inspection process.

The use of live plans can help to demonstrate a well-led and effective Hospital or Department.

The building of Service Improvement plans and using them on a daily basis takes both skill and time. We appreciate that time is not always possible in busy hospital departments.

We assist hospitals or individual departments or directorates to establish and maintain detailed service improvement plans. We can provide a tried and tested template for you to use, or we can help you develop and maintain your own system whichever works best for you. Many of our clients find regular reviews of the Service Improvement plan in the form of coaching sessions really helps to ensure the document is live and up to date.

If you are finding navigating the work of Service Improvement plans daunting or you simple never find the time to keep them up to date we can help. Contact our team to discuss your requirements and we can tailor a plan just for you.

Mock Inspections for Hospitals

We appreciate that hospitals are multifaceted, and we know that a good rating helps to give confidence to patients and commissioners alike. We conduct Mock Inspections of Hospital and provided an overarching inspection report and also departmental inspection reports, meaning your team can focus on the issues they need to. Our reports examine all elements of the Single Assessment Framework process to ensure you are ready for your next CQC inspection.
Our reports include a recommended acton plan which identifies and provides advice on regulatory non conformances and also best practice recommendations to help you polish your service.

For more information on our mock inspection process visit: Mock CQC Inspections Services – Swift Management Services

Change Management 

Users of clinical services, whether that be self-pay, insurance, or clinical commissioning groups will very often base their decisions, not only on clinical outcomes, but also on how responsive, caring and well led the hospital is. We can support you through a change in your processes, be they relatively minor or a complete overhaul to the current approach.

Service Design & review 

An external audit of your service is a valuable way of ensuring that you are delivering your mission and gaining feedback on areas to improve. Whether you are looking to commission a new service, equipment, department or simply conduct a critical review prior to a regulatory inspection we are able to provide you with an honest evaluation of your service or provide a feasibility study to assist you in planning a new service.

Complaint resolution 

Dealing with difficult issues can be very demanding on resources. Sometimes it is necessary to seek external resources to support you with attending commissioning panels, meeting with complainants, regulators, and conducting investigations. Our team will support you at each stage of the process.

Compliance workshops

In the rapidly changing world of healthcare, it can be a challenge to ensure that all of your teams are up to date with the latest developments, legislation and external factors that influence the service that you deliver. We can provide workshops tailored to the way in which your teams learn to help you maintain full compliance and delivery consistent outcomes to service use