Every Regulatory inspection understands that every company will be on a journey of constant improvement and they also appreciate things go wrong. They want to know you know what needs to be improved and what action you are taking. Therefore having a mock inspection and a living service improvement plan can be a real advantage.

That is the clients choice, some providers elect to make the inspection as realistic as possible and therefore arrange a time shot of a few weeks and we arrive unannounced within that timeframe, or we can set a date whichever you prefer.

When we undertake a mock inspection we look at the entire sent of standards to which that specific service is measured. That is why our inspections can take longer but cover you can be confident that everything is covered.

The inspection report you receive from Swift Management Services, will provide a series of recommendations which you can use as a basis for your plan, alternatively we can take it further and write the plan for you.

Yes, during our mock inspections, our consultants take more time with staff than would be the case in a routine inspection. If the response they get from staff is not what they would expect they spend time to coach the staff member. We find most members of staff are keen to respond correctly and do have the knowledge, but when approached they are fearful of getting the answer wrong. The mock inspection is a real opportunity to practice and grow in confidence.

It is dependent upon size and location of the service, but usually we can arrange a mock inspection within a few days if required urgently.