When we undertake engagement survey for clients, we do so to provide confidential feedback to enable the collective data to be used to improve the service, customer or staff experience.Where…
Who doesn’t want an improved fee?Many providers want better fees and whilst most accept local authority fees they feel aggrieved they are not paid sufficiently for the care provided.We appreciate…
We have received an increased number of enquiries from care home providers because of the changing relationships between staff and care home manager throughout the pandemic. Whilst they understand why…
In any organisation as a manager, you will undoubtedly be required to carry out a house investigation into an untoward incident. The regulators are clear that they do not have…
Every care home manager will at some point in their role be invited to attend a Safeguarding Review Meeting by the local authority. Many managers find these meetings stressful and…
Since the beginning of the pandemic we have seen considerably more people looking to become part of the health and social care sector; some wanting to join the workforce and…
Like many businesses at this time of year we are planning for the next financial year, setting budgets, and reviewing the work we do. 2020 was certainly a year for…
The Coronavirus crisis has seen changes in the way CQC inspect, with many care homes rated “Inadequate” or “Requires Improvement” being unable to get their ratings changed despite significant improvements…
A large part of our work at Swift Management is working with providers from all areas of the health and social care sector, who find themselves in an enforcement situation…
All too often our team are asked to assist providers across all regulated health care services, because they are experiencing problems with their policies and procedures. It is vital that…
