When we undertake engagement survey for clients, we do so to provide confidential feedback to enable the collective data to be used to improve the service, customer or staff experience.Where…
Who doesn’t want an improved fee?Many providers want better fees and whilst most accept local authority fees they feel aggrieved they are not paid sufficiently for the care provided.We appreciate…
We have received an increased number of enquiries from care home providers because of the changing relationships between staff and care home manager throughout the pandemic. Whilst they understand why…
In any organisation as a manager, you will undoubtedly be required to carry out a house investigation into an untoward incident. The regulators are clear that they do not have…
Every care home manager will at some point in their role be invited to attend a Safeguarding Review Meeting by the local authority. Many managers find these meetings stressful and…
Like many businesses at this time of year we are planning for the next financial year, setting budgets, and reviewing the work we do. 2020 was certainly a year for…
When I trained as a nurse in the early 1980’s we were encouraged to take time to care, in fact, the school of the nursing slogan was “Nurses take time…
This year more than ever before the team at Swift Management have been requested to assist with Supported Living Registrations related to services providing care for those living with autism…
Care Management Services can range from providing an Area Manager role for services within a small company which would not warrant a full-time area manager, this we call our retained…
